Privacy Policy
Last updated: June 12, 2026
1. Data Controller
The data controller is LM GreenWaves Sp. z o.o., registered in Warsaw, Poland (NIP: 7011234426, KRS: 0001139778), operating the SurfIQ platform.
2. What Data We Collect
When you use the SurfIQ application, we may collect:
- Name and contact information (email, phone number)
- Business information (school name, location, website)
- Booking and reservation data (dates, participants, services)
- Financial data (payments, invoices — processed via secure payment providers)
- Device information (push notification tokens, device type, app version)
- Usage analytics (screens visited, features used — anonymized)
3. Purpose of Data Processing
We process your data to:
- Provide and maintain the SurfIQ platform services
- Manage bookings, customers, instructors, and equipment
- Send notifications (booking confirmations, reminders, weather alerts)
- Process payments and generate financial reports
- Improve the application and user experience
- Communicate with you about your account and our services
4. Legal Basis
Data processing is based on:
- Art. 6(1)(a) GDPR — your consent
- Art. 6(1)(b) GDPR — performance of a contract (SaaS subscription)
- Art. 6(1)(f) GDPR — legitimate interests of the controller
5. Data Sharing
Your data may be shared with:
- Cloud infrastructure providers (Supabase, Vercel) for hosting and database services
- Payment processors for transaction handling
- Communication providers (WhatsApp, email services) for notifications
We do not sell your personal data to third parties.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us at office@surfiq.eu.
8. Cookies
The SurfIQ mobile application does not use cookies. Our website (surfiq.eu) uses essential cookies for functionality and analytics cookies (Google Analytics) to improve the user experience. You can manage cookie preferences in your browser settings.
9. Security
We implement industry-standard security measures including encrypted data transmission (TLS/SSL), Row Level Security (RLS) on all database tables, and secure authentication to protect your data.
10. Children's Privacy
SurfIQ is a business management tool for water sports schools. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification.
12. Contact
For questions about this privacy policy or data protection:
- Email: office@surfiq.eu
- Address: ul. Pawińskiego 29 m. 28, 02-106 Warszawa, Poland